Technology

Annkissam builds software that supports a nonprofit's unique operations, data, reporting and outcome measures. Our technology allows us to build custom systems that are affordable for small and medium sized organizations or workgroups within larger organizations.

Our Approach

We focus on fully understanding your work before developing a technical specification. Only by understanding the role of each function, your programs and the current flow of information can we develop a system that helps you achieve your goals. This involves working with managers, but also spending time side-by-side with staff who perform daily operations.  Through this process, we're better able to identify complementary workflow goals and opportunities to measure the outcomes of your efforts.

Our process is iterative. We think systems are best developed with regular feedback from users. We develop the system in phases and solicit your organization's input after each phase. As people use a system, they get more ideas about how to improve it. We can readily implement those ideas into the workflow system. This method helps to ensure that the final product meets the organization's needs.

Training to use a system is imperative. We work with an organization to develop the best training method for their users. This might include a combination of group training sessions, one-on-one train-the-trainer sessions, written handbooks and ongoing telephone and face-to-face support.

For some examples of the work we've done, see Case Studies.