Services > Knowledge Management Systems
Many organizations grapple with how to best make use of rich, disparate and embedded organizational and staff knowledge. Knowledge challenges that arise in most organizations include:
- Capturing knowledge in expert’s heads
- Organizing knowledge, both documented and not, so that it is easily accessible and sharable
- Retaining knowledge even when staff move on
- Sharing knowledge with new staff
- Making full use of existing knowledge so that staff do not “recreate the wheel”
What is Knowledge Management?
How an organization manages its knowledge is almost always unique to the organization. Regardless of the exact approach, managing knowledge can usually be defined as:
- The process of capturing and sharing collective expertise to fulfill the organization's mission
- The process by which the right information gets to the right people at the right time to make the right decisions
Annkissam helps nonprofit organizations manage their unique knowledge by developing custom and flexible web-based Knowledge Management Systems. We build Knowledge Management Systems with only the functionality your organization needs working with your budget.
Some of the benefits of our Knowledge Management Systems are:
- Sharing valuable information across staff in remote offices
- Allowing staff to collaborate on document creation and maintenance
- Coding, organizing, and sorting information so that staff without specific subject matter expertise can quickly find relevant information
- Information can be re-used and work is less often recreated or reinvented.
- New staff training is expedited
- Increased individual staff knowledge is retained, even after staff are no longer with the organization